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Glossary
Legal

RECO (Real Estate Council of Ontario)

The regulatory body that governs real estate professionals in Ontario. RECO administers the Trust in Real Estate Services Act (TRESA), handles consumer complaints, and ensures that agents and brokerages follow the rules. Think of them as the referee making sure everyone plays fair.

Why It Matters

If you have a dispute with your agent or believe someone has acted unethically, RECO is where you file a complaint. They also maintain a public registry so you can verify that your agent is properly licensed. It's a good resource to know about before you need it.

Real-World Example

You feel your agent pressured you into waiving a home inspection condition without adequately explaining the risks. After closing, you discover significant foundation issues. You file a complaint with RECO through their online portal, providing a timeline of events and copies of your communications. RECO investigates and can impose penalties on agents who violate their professional obligations.

Ontario & GTA Context

RECO is funded by registration fees from Ontario's approximately 100,000 registered real estate professionals. It administers TRESA, conducts inspections of brokerages, investigates complaints, and can revoke or suspend an agent's registration. RECO also manages the Consumer Deposit Insurance program, which protects buyer deposits held by brokerages in certain circumstances.

How It Works in Practice

Before working with any agent, verify their registration on RECO's public registry at reco.on.ca. If something goes wrong during your transaction, document everything in writing and file a complaint promptly. RECO has a two-year limitation period for most complaints.

Common Questions

How do I check if my real estate agent is licensed in Ontario?
Visit RECO's website (reco.on.ca) and use their public registrant search. Enter the agent's name to confirm they hold a valid registration. You can also check whether any disciplinary actions have been taken against them.
What can RECO do if my agent acted unethically?
RECO can issue fines, require additional education, suspend or revoke an agent's registration, and impose conditions on their practice. In serious cases, RECO can refer matters for prosecution. RECO can also facilitate compensation through their insurance program.

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